These terms and conditions apply to the use of this website and in accessing or using or browsing this website and/or purchasing goods and/or services from this website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, then you must refrain from using this website.

For the purposes of these terms and conditions, "this website" shall mean www.sureguard.co.nz

SUREGUARD LTD

Any reference to "SUREGUARD", "we", "our" or "us" in these terms and conditions shall mean SureGuard Limited.

Amendments to terms and conditions

We reserve the right to review and amend these terms and conditions and our disclaimer from time to time. Amendments will be effective immediately and SureGuard Ltd has no obligation to notify you of such amendments. We recommend that you check this page for amendments each time you revisit this website. Your use of this website will represent an agreement by you to be bound by the terms and conditions as amended.

Specific warnings

While we have no reason to believe that any information contained on this website is inaccurate, incomplete or misleading, we do not warrant the accuracy, adequacy or completeness of such information. SureGuard Ltd does not accept any responsibility or liability for any loss or damage suffered as a result of reliance by you upon the accuracy, completeness or currency of information contained on this website.

Restricted use

You are authorised to print a copy of any information contained on this website for your use on your specific construction projects when using our products, unless such printing is expressly prohibited.

Intellectual property rights

Copyright of all text, graphics, logos and designs used in this website is owned or licensed by SureGuard Ltd. You must not use our trademarks unless approved in writing by us.

Linked websites

This website contains links to external websites.

SureGuard Ltd will not be responsible or liable for the content (including any liability arising out of any claim that the content of the linked website infringes the intellectual property rights of any third party) or privacy practices associated with any linked websites.

Any link to a website is provided to help you find sites containing information, products or services which may be of interest to you. No link to a website shall be construed as an endorsement or warranty, approval or recommendation by SureGuard Ltd of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained or available on or from those linked websites.

We are not responsible for the privacy policy or practices of other websites, even if you have accessed those websites using links from this website, or you linked to this website from another website. We recommend you check the privacy policy of each website you visit.

Privacy Statement

We collect personal information from you, including information about your:

• name
• contact information
• interactions with us
• billing or purchasing information

We collect your personal information in order to answer your queries, provide product support, supply your orders and offer you more product.

Providing some information is optional. If you choose not to entre your name, contact details, delivery address, payment information we will be unable to supply the product or respond to any queries you may have.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please contact us at sales@sureguard.co.nz

Website privacy policy

The privacy of your customer data, orders and purchasing information are important to us. We will not sell or otherwise provide your personal information to a third party, (unless required to by law) or make any other use of your personal information, for any purpose which is not incidental to your use of this website.

We will only send you an email update / newsletter if you explicitly opt in.

Personal information which we collect is kept confidential to the best of our ability. You will appreciate, however, that we cannot guarantee the security of transmission over the Internet.

You are entitled to know any personal information relating to you which you have previously supplied to us over this website. You are entitled to ask for such information to be edited or deleted unless we are required by law to retain it.

If you wish to make an enquiry regarding any personal information relating to you which may be in our possession, contact sales@sureguard.co.nz.

Policy for online purchase of goods and/or services

If you intend to purchase goods and/or services through this website, you must confirm your acceptance of these website terms and conditions before we will process your order.

Ordering procedure for goods and/or services

You may offer to purchase goods described on this website for the price specified on this website by completing the online order form. Your order must contain your name, email address, (and credit card details ~ if this is the purchase method) and any other information requested.

Once your order has been processed you will receive an automated response confirming your details and the goods ordered. A printed GST invoice will be forwarded to you.

The dispatch of the goods from Sureguard Ltd will constitute our acceptance of your offer to purchase those particular goods.

We provide no warranty as to the availability of goods advertised through this website.

Any information on this website is up to date at the time it is posted on the website, but is subject to variation at any time without notice.

Payment for goods and/or services

We will only accept direct debit payments into our bank account (and credit card payments ~ if operating at the time of ordering) as payment of orders placed through this website.

The total prices are inclusive of goods and services tax, duties and other charges imposed or levied in New Zealand in connection with the supply of goods. Prices are exclusive of any taxes, duties, postage and packaging charges or other charges imposed or levied overseas in connection with the supply of goods outside of New Zealand.

Ownership and title in the goods does not pass to you until we have received payment in full.

We reserve our right to increase or decrease our prices without prior notice at any time.

Delivery of goods

If your postal address is in New Zealand, we will use our best endeavours to have the ordered goods dispatched and delivered to you within 5 working days of your order being placed with us.

If your postal address is outside New Zealand, we will use our best endeavours to have the ordered goods dispatched and delivered to you within 15 working days of your order being placed with us. We may charge you more for postage and packaging.

SureGuard Ltd will not be liable for any delay in delivery of the ordered goods.

Damaged goods

Risk of loss or damage to the goods passes to you upon dispatch of the goods to your postal address.

If however, the goods are damaged or faulty when they are delivered to your postal address, please advise us, and return the damaged or faulty goods to SureGuard Ltd within 5 days of those goods being delivered. SureGuard Ltd will consider whether to replace the goods or provide a refund to you.

If the goods fail to arrive at your postal address within a reasonable time following your order being placed, please notify us. Sureguard Ltd will endeavour to send goods by courier with a tracking service and require a signature from the receiver upon delivery.

Return of goods

If you change your mind regarding the purchase of goods after you have placed your order with us, please contact us to advise that you no longer require the goods.

We will consider whether to substitute those goods ordered for other goods of the same or lesser value or to provide a refund to you. The decision shall be entirely ours, and we are not obliged to accept “change of mind” returns.

If we decide to substitute the goods or provide a refund to you, we will notify you, and will require the goods to be returned to us in the same condition as when the goods were dispatched and within 5 days of those goods being delivered to your postal address.

Any postage and packaging charges on returned goods are non-refundable.

Electronic goods

Where items such as PDF files, or word files etc or goods are supplied on this web site, these cannot be on-sold or traded by you.

Disclaimer

SureGuard Ltd does not accept any responsibility or liability for any direct, indirect, incidental, consequential, special, exemplary or punitive damage, or for any loss of profit, income or any intangible losses, or any claims, costs, expenses, or damage, whether in contract, tort (including negligence), equity or otherwise, arising directly or indirectly from, or connected with, your use of this website or any linked website, or your reliance on information contained in or accessed through this website, or the online purchase of goods, including the failure of any order to be processed or any goods to be delivered.

To the extent permitted by law, any condition or warranty, whether express or otherwise implied into these terms and conditions, including fitness for purpose is hereby excluded. However, nothing in these terms and conditions is intended to have the effect of contracting out of the provisions of the New Zealand Consumer Guarantees Act 1993 except to the extent permitted by that Act, and these terms and conditions are to be modified to the extent necessary to give effect to that intention.

If you are using this website or purchasing goods for business purposes, you agree that the New Zealand Consumers Guarantees Act 1993 does not apply.

Governing law

These terms and conditions, and any matters or disputes connected with this website or the online purchase of goods shall be governed by the law of New Zealand and the New Zealand courts shall have exclusive jurisdiction to hear and determine all claims in connection with this website and its use.

Feedback

If you have any comments about the content of this website, please contact sales@sureguard.co.nz

Acceptance of terms and conditions

You acknowledge that you have read, understood and accept the above terms and conditions and our disclaimer